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HTC and Twitter

I am thinking of starting a new blog about one of my passions, tech.  I realize there are a million tech blogs out there and we probably don’t need another one, but I really just want to write a blog about something that interests me.  It is not about making money or fame, its just really about doing something I love.

As I was thinking about what I would write for this new blog, I started thinking about social media and my experiences with companies and one company really stood out HTC.  HTC makes great Android-based cell phones and at one point I was the proud owner of an HTC Hero, it was one of the best phones I had ever had.  A few months ago I was toying with the idea of just sending a tweet to HTC, who had just come out with the One, and my current cell phone maker Samsung.  I thought “what if I just sent them a tweet asking for a new phone and see what happens?”  My current phone is great but it is a little worse for wear, the screen is broken and to be honest it has been well loved, but I am in the middle of a three year contract and I cannot afford to buy a new phone outright.  If they said “yes” and sent me a new phone, great!  If not, no big deal.  It doesn’t hurt to ask.  What happened next blew my mind and really spoke to me about the power of social media.

It wasn’t long after I sent my tweets to both HTC (@HTCCanada) and Samsung Mobile (@SamsungMobile), I got a response.  The response was from HTC and it was a nice friendly reply that said “Oh man, we wish we had some to give out!  We still think you should switch, though.  If we get some, we’ll let you know.”  Now that was a great way to say no, it was friendly, courteous, and they seemed genuine with wanting me as a customer.  I sent back a few more replies to there response and each one was answered in the same manner.

Samsung, with whom I was already a customer, was another story.  What did I hear from them?  Nothing.  Not even an acknowledgement that they saw my tweet.  I have tried a few more times to engage with them on Twitter and still have never had a response.  This makes me wonder if I really want to buy another product from them.  Do they really care about the customers they already have?  Are they just too busy for one person out of the millions they serve?  Well, HTC wasn’t too busy.

The few tweets back and forth that I got from HTC made me really want to switch, they showed they cared enough to respond to a random tweet, and they did it with tact, humour, and speed.  To be honest I was shocked to get any response back let alone one so quickly.  It really made me now consider an HTC phone for my next upgrade.  Who knows, maybe this little story might speak to some people that read this blog, and it might make them consider an HTC phone.

 

Blogger apps

Does anyone know of any good blog editors for the iPad? I wrote a whole post today in the Pages app and I can’t figure out how to get it uploaded into WordPress. I really like Pages for the ability to input and edit photos and layout on the screen, I just have more control over how I want the post to look. WordPress is fine if I just want to add text but I would like to do more than just text. I am still learning how to blog and still learning what works for me and what doesn’t.

Thanks for checking out the blog. Please comment if you have any helpful tips.

Giraffe Restaurant

My wife and I have been married for nine great years, and every wedding anniversary we have dinner at Giraffe Restaurant. This year was no exception. We really love this restaurant and look forward to it every year. This year the food was as great as always. The service is also normally excellent as well. This year was not as good as it has been in the past. We were seated off to the side on our own, away from the other few diners that were there, which we appreciated the privacy. However, our little corner table may be one they don’t use very often as there were cobwebs just inches from our heads. At times it seemed as if our server had forgotten about us, not sure if that was intentional to give us privacy or not. That just meant that he little details were not looked after, such as refilling water, and checking in with us.

The food was amazing as usual for Giraffe, though the menus looked a little worse for wear, and I don’t think the items on the menu have been changed for a few years at least. I have never had a bad meal there and this year the food was as excellent as ever. We started with an asparagus and prosciutto salad, as well as the Thai prawns (pictured below). For mains we had the surf and turf which was a steak and crab cake, and gnocchi which to be honest was the best I have ever had. The price for appetizers range from $9 to $12 and the mains ranged from $16 to $32, and well worth the price.

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I really love this restaurant so I am willing to overlook the service the night we were there. It was a Wednesday night and in the past we have had excellent service. If you are ever in White Rock and looking for a great meal, Giraffe would be a great choice.

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